
State Farm® Insurance Agent Kim Musser
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
kirsten wach
March 14, 2025
"I switched insurances to SF recently. I had a few questions aftering signing up for a policy and seeing changes to my billing about a month and a half in. Bart Cookus was not very helpful via email- so that is why I am giving 4 stars. BUT, when I called the office, Cristina Vazquez-Ritter picked up and WOW! She is your BEST agent. Do whatever you can to keep her at all costs. If you are looking for a great customer service, speak with her!!! She answered my questions/concerns quickly and with ease- not only did she resolve everything for me, but she was a breath of fresh air. Cristina's support reassured me that if anything ever did happen, I know I was going to be taken care of in the right way. Seriously, she is wonderful and single handedly the reason I am staying with State Farm. Cristina- THANK YOU. You are a blessing."
"Kristen - thanks so much for taking the time to do a review and also for all the kind words about Cristina. She has been with our office for a long time and loves taking good care of our customers. We really appreciate you hanging in there with us to get everything all set up. Take care and thanks!! Kim"
Asomani Family
September 18, 2024
"Our family was overpaying for car insurance. I had the opportunity to inquire about new auto policies from numerous companies. Bart from State Farm provided me with the same coverage as my previous auto policy for three cars and saved me $282 a month. I was so impressed, I suggested they change the slogan from "Jake From StateFarm" to Bart From StateFarm. We look forward to long professional relationship."
"We are so excited we were able to help you with your insurance. Thank you for the great review and shout out to Bart. Thanks! Kim"
Daniel Hammett
August 22, 2024
"I recently switched my car insurance to State Farm and I want to put in a good word for Cristina and Andrea. They were able to get me a good rate and were very efficient at their job. Thank you very much lady's !"
"Daniel - thank you for recognizing Cristina & Andrea- I really appreciate you taking the time to send them a shoult out. We are so glad we could help you with your auto insurance needs. Kim"
OMAR y JULIA RIOS
August 22, 2024
"I called Kim Musser state farm agency for a condo policy coverage and i had a very personal attention over the phone by Bart Cookus he took the time to explaining all the details and needs of my condo policy coverages providing excellent customer relationships I'm sure this agency will provided great customer service for you're insurance needs thanks Bart!"
"Omar, thank you so much for taking the time to write us a review and for giving a shout out to Bart. We really appreciate it! Kim"
Stephen Criscuoli
December 6, 2023
"Bart Cookus responded within a day to my online inquiry and was able to put together a plan that allowed me to consolidate my home and auto insurance needs into a comprehensive and cost effective package. The process was very easy."
"Stephen, Thanks for taking the time to give Bart a review. It means so much to all of us to know we are helping out. Thanks!! Kim"
Kimica Walker
January 9, 2023
"Very friendly, patient staff, anytime I have to deal with them nothing is ever a problem .Company take care immediately!!!"
"Thank you so much for taking the time to give us a review. We really enjoy helping you with your insurance. Kim"
Jeff Benedetto
September 7, 2022
"I have not received anything from my theft claim as of now but thank you for the great help from your office (especially Cristina and Andrea). Very happy!!!!!"
"Jeff, thanks for taking the time to send a review. We love working with you. Andrea and Cristina do everything they can to make things go easy when you need us. Thanks again and take care!!"
Samuel S. Nalli
November 8, 2021
"I work with Cristina and she always replies very quickly, is very professional, and always looks out for my future needs."
"Thanks so much! Kim"
Harriet Roberts
June 4, 2021
"Very prompt response when requesting insurance document"
"Thank you for taking the time to give us a review! We really appreciate your business. Kim"
Stephen Genoff
March 8, 2021
"I’ve been with Kim and her team since 2007. They have always been very professional, helpful, and responsive to my inquiries / needs. I feel the rates are reasonably priced and highly recommend Kim."
"Stephen, Thanks so much for the great review. We love helping you! Kim & Team"
Al James
March 2, 2021
"Always great, professional service at Kim Musser State Farm in Columbia MD. I’m a long-time client, I expect good service, and am always given top-notch treatment by Kim, Nathalie, Andrea and gang. Thank you all!"
"Thank you so much for the great review. We have loved working with you and your family. Kim & Team"
N Peña
February 18, 2021
"I’ve been a client of Kim Musser’s State Farm office for several years and I’ve had a great experience with everyone I’ve interacted with on the team. Bart is the representative I work with most of the time, and I must say, HE. IS. AMAZING. Bart is extremely responsive, professional, yet highly customer service oriented and personable. I feel like Bart is an old friend and he’s always very patient with my many questions and requests. Due to a new home purchase, I recently shopped around with other carriers as part of the process, and I just couldn’t imagine leaving the high-level of support and customer care I regularly receive from Bart!"
"Nikki, Thank you so much for taking the time to give our office a review. Bart is a great asset to our office. We love taking care of your insurance and feel like you too are a friend. Thanks, Kim & Team"